Quality and Patient Safety

As part of our commitment to ensure quality health care, Rush Oak Park Hospital seeks accreditation from the Joint Commission on Accreditation of Healthcare Organizations. The Joint Commission provides unscheduled inspections to determine whether we are in compliance with their standards for quality, patient safety and the safety of the environment.

If you feel, for any reason, that Rush Oak Park Hospital has not met this goal of quality health care during your stay, contact any member of your care team during your stay, or contact the Director of Risk Management at 708-660-6665.

In addition, you also may contact the Joint Commission or other hospital regulatory agencies to express your concerns using the following information:

Joint Commission on Accreditation of Healthcare Organizations

Division of Accreditation Operations
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
800-994-6610 (phone)
630-792-5636 (fax)
complaint@jcaho.org (e-mail)

Illinois Department of Public Health

800-252-4343 (phone)

The Centers for Medicare and Medicaid Services

312-886-6432 (phone)