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During Your Hospital Stay

Rush Oak Park Hospital is privileged to be your health care provider. The staff at ROPH is committed to ensuring you receive premium quality health care during your stay. If for any reason you are not completely satisfied during your stay, please contact your physician or primary nurse. Any patient or family member with an issue that is not immediately addressed by ROPH personnel may also contact Karen Mayer, vice president of patient care services, directly at (708) 660-5691 or karen_mayer@rush.edu.  

In your room

All of ROPH’s patient rooms are designed for your comfort and safety. Please discuss concerns about your room with your nurse. Most rooms at ROPH include the following:

  • Electronically operated beds
  • Bedside table and cabinets for your personal belongings
  • Telephone with your own number (so you can receive and make calls local calls are free)
  • Television with an extensive selection of broadcast and cable channels

Meal service

While you are in the hospital, your diet is prepared for you according to your condition. The staff at Rush Oak Park Hospital pays close attention to what you eat. In-patient meal times depend on what unit you’re in:  

Intensive Care Unit (5 West)

  • Breakfast, 7:45 a.m.
  • Lunch, 11:45 a.m.
  • Dinner, 4:30 p.m.

Telemetry (5 West)

  • Breakfast, 7:45 a.m.
  • Lunch, 11:45 a.m.
  • Dinner, 4:30 p.m.

Medical/Surgical Unit (6 West)

  • Breakfast, 8 a.m.
  • Lunch, Noon
  • Dinner, 4:45 p.m.

3-Center Medical/Surgical

  • Breakfast, 8 a.m.
  • Lunch, Noon
  • Dinner, 4:45 p.m.

Rehabilitation Unit (3 West) and Skilled Care Unit (4 West)

  • Breakfast, 7:30 a.m.
  • Lunch, 11:30 a.m.
  • Dinner, 5 p.m.

In-room meals for visitors may be ordered under special circumstances. Discuss with your nurse or dietary clerk. Your guest pays a nominal charge to the cafeteria for a guest tray.

Patient Handbook

View our Patient Handbook and Visitor Information.