Quality Reporting

Rush Oak Park Hospital is accredited by the Joint Commission. The Joint Commission provides unscheduled inspections to determine whether we are in compliance with standards that they set for quality, patient safety and the safety of the environment. As a condition of our accreditation, we want to advise you that you may contact the Joint Commission or other hospital regulatory agencies to express your concerns.

The following provides information about the ways in which you can contact regulatory agencies:

The Joint Commission Division of Accreditation Operations
Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Phone: (800) 994-6610 
Fax: (630) 792-5636
Email: complaint@jointcommission.org

Illinois Department of Public Health at (312) 814-2793.

File a grievance

If you believe your concerns have not been addressed by hospital staff on your unit, or that your rights have been violated, you may access the grievance process by contacting the risk manager at (708) 660-2701.